This page lists pertinent policies regarding purchasing, shipping, merchandise returns, and privacy concerns.

Orders can be placed via e-mail, phone or mail. MasterCard and Visa are accepted as well as personal checks or money orders. Making a purchase at davidmschrader.com is quick, easy and secure!

e-mail orders: david@davidmschrader.com

phone orders:   (805) 963-5334

mail orders to:

Landfall Photography
David Schrader
P.O. Box 5488
Santa Barbara, CA 93150 

Please send your e-mail order or mail order to the corresponding address above. List the following items:

1) your name
2) the item(s) you'd like to order including size and quantity where applicable
3) the address where your order is to be shipped
4) a phone number where I can reach you, including the best times to call


Once I receive your e-mail or letter, I will phone you with your order's total cost including shipping at which time I'll take your credit card number and expiration date, unless you'd prefer to pay by check or money order. For security reasons, it's best for you to provide me with your credit card information over the phone or through regular mail. Unless an e-mail message is encrypted, it's not a good practice to use the internet to provide any personal financial information.

When I phone you, if I reach an answering service I'll leave a message with the total cost of your order (unless you specify other instructions in your letter or e-mail).

Please feel free to place an order by phone. If paying by credit card, please have your card number with expiration date ready when you call. If you'd like to pay with a personal check or money order, I'll quickly take your order information over the phone and you can then send your payment to me at your convenience. Orders will be shipped upon receipt of a money order or once your check has cleared my bank.

If you reach my voice mail, please leave your name and a phone number with times when I can reach you, and I'll return your call ASAP.

All orders shipped within California are subject to state tax.

If you are ordering from outside the United States, please first e-mail me with all of your ordering information as I've described above. Credit cards are not accepted for international orders. Wire transfers, money orders, traveler's cheques or personal checks are accepted pursuant to the conditions outlined above.

Print Sizes

As you browse through the various print categories you'll see that each category page lists available print sizes for each image. Please note that these print sizes include white borders. It is also important to note that any given print’s border dimensions will proportionally vary from the images displayed on this website. Also, in some cases print sizes are rounded off to the nearest inch. Exact image and print dimensions can be provided prior to ordering; simply call or send me an e-mail with your inquiry.

In some cases, custom print sizes other than those listed can be accommodated. If you have need for a special size or oversize print, please contact me with your request.

Every print has the image title and my signature displayed within the border. Prints are made using high-end Epson printers and matte surface papers. Most of the images on this website were made from scanned film originals. All photographs are personally printed by myself.

Shipping

Most orders will be shipped using U.S. Priority Mail. I have found that their rates are usually less expensive than UPS for shipping small packages. Orders involving large quantities are usually shipped using UPS or FedEx. Should you have special shipping needs requiring express service, please e-mail or phone me and I will do my best to accommodate you. International orders requesting a specific shipping method should also first contact me by e-mail.


Returns

Should you be displeased with the aesthetic quality of the item(s) purchased, you may return the item(s) to the address listed below. You will receive a full credit or refund provided the item(s) are received in the exact same condition as originally shipped. Returns will be accepted for up to 30 days after the purchase date only. Also, please note that all shipping and handling charges are not refundable. Refunds are not available for international orders.

Returns on orders over $50 will be refunded minus a 15% restocking charge.

Should your order be damaged in shipping, you have the option of having it replaced or your money refunded. In either case, please repackage the order and send it to the following address within 30 days after the purchase date:

Landfall Photography
21 Ocean View Avenue
Suite #D
Santa Barbara, CA 93103
(805) 963-5334

Once I have received and verified the damaged order, I will credit your credit card account or send you a check for an amount equal to the original shipping charges in order to cover your out-of-pocket return shipping charge expense. Also, please include a note or send me an e-mail stating whether you'd like a replacement order or a refund. Please note that the original shipping and handling charges are not refundable, even for damaged merchandise. However, as previously mentioned, your out-of-pocket return shipping costs will be credited and there will be no additional shipping charges for replacement orders.

All prints are made with high-quality materials including lightfast inks and papers. However, no warranty is provided or implied regarding print longevity in regards to fading, color shifting, and/or paper yellowing over time.


Privacy

davidmschrader.com does not sell or rent your personal information to any individual, organization, or mailing list. Your credit card information is completely secure and not available to anyone other than myself. There are no computer records of customers' credit card data.

Final thoughts...

My goal is to provide my patrons with the highest quality art works I can create using today's state-of the-art imaging techniques and materials. In doing art shows for over 15 years now, I have had only about a half-dozen returns. Five of these were exchanges for different art works and only one was an explicit return (the piece in question was too large for its intended space). My customers have been satisfied over the years, and I do get quite a bit of repeat business. All of my art sales transactions are done on a one-to one basis; you won't be dealing with a representative or corporate salesperson.

Also keep in mind that it is impossible to match the imagery found in this website to the actual art works. The ever-changing myriad of differences in computers, monitors, browsers and operating software make this impossible. In every instance, the actual art work, whether it be a note card, poster or photo-print, is superior to what you see on your computer screen.

Please feel free to contact me should you require any additional information and thanks for visiting my site...

e-mail: david@davidmschrader.com